For Prints -
Reverse the product and Hand Wash with soft detergent in cold water.

For Jackets, Patchwork products -
Best to dry clean.

For Denims -
Hand wash separately.


Do not iron on prints.

CANCELLATIONS

Everything is made to order. As such, orders once placed cannot be cancelled. Please reach out for any queries before your order is dispatched.

SIZING ISSUE

No returns are accepted for any sizing issue. We offer a tailored fit option with all products, where you can send in your measurements. 

Please review sizing chart before ordering. Contact us for any information regarding sizing before placing the order. 

In few cases we may be able to adjust sizing. In such a case shipping charges for pickup and re-delivery will be payable by the customer. Please note this will not be possible in every scenario and we'll accommodate requests case to case basis. 
 

RETURNS

Returns are accepted if - 

• You received a damaged product.

• You receive an item different than what you had ordered.
  
  
• No returns accepted on sizing issues if measurements are as per our size chart.
  
  Please Note - Several items on the website are 1 OF 1 and hand painted. Patchwork designs, embroidery are done by hand, variations in color, design are not considered as a different item and are not eligible for return. The difference is the uniqueness of hand made product which is what our brand encourages and follows.
  
  In case you wish for your order to look exactly as the display item, please mention this in Cart Notes, or email us once you place the order.  
  
  
  

EXCHANGE 

No exchange is available on returns or sizing issues. Every product is made to order. Please review sizing, design and enquire about other details before placing the order.

 

RETURN PROCESS 

Inform us within 7 days of having received your order. When your return request is approved we'll get in touch regarding the procedure. 

RETURN CONDITION 

• All products should be in their original packaging
• All accessories, invoices should be in the packaging as received
• Do not wear perfume while trying out products

• Do not wash, bleach or damage product in any way

In case of Exchange -

If you opt for an Exchange, the exchange order will be shipped once the package you have already received is in transit back to us.

 

REFUNDS

In case of returns due to our fault -

• We sent you a damaged product
• We sent you something other than what you ordered

A refund value of full amount will be issued to your original mode of payment. This includes any shipping charges you have paid. 


Cases for NO REFUNDS

• Sizing issues 
  
• Other details on the make of a product not discussed prior to product being dispatched
• Order returned to us due to customer unavailability
  
  

In case we are not able to refund to your original mode of payment, we would require your bank account details to issue a refund. 

All products are made as orders come in. We do not keep stock.

Orders take on average 5-7 days to make and dispatch. 
Large quantity orders may take longer. 

Delivery takes 3-5 days since dispatch, depending on your location.
Transit delays due to weather, festivals, etc can cause further delays in rare cases. 

In case of bulk orders, please enquire regarding delivery timings by reaching out to us over mail or social media accounts.

COMMON DELAYS 

• Orders may sometimes be delayed due to transportation issues. We try to navigate through these as fast as we can. Please reach out to the courier directly for any concerns. 

• Courier company attempts 2 deliveries of your package. If not collected, it is returned back to us. Additional delivery charge would be payable in such cases.

 


International Shipping -

International shipping is not available at the moment.