Shipping

Update -

All new orders placed after 15th Jan 2022 via our website will be fulfilled in the last week of Feb 2022. 

 

Sale -

All products ordered during online sale on 31st Dec 2021 from the website will be delivered within next few weeks. Due to large number of orders and operational issues at our facilities due to ongoing COVID pandemic and lockdown restrictions we are unable to fulfil all orders fast. 

Dispatches and deliveries will happen in 3 phase. Priority orders have been fulfilled in Phase 1.

Single item orders will be fulfilled in Phase 2.

Multiple products ordered will be fulfilled in Phase 3. 

For details check highlight labelled 'Sale' on our Instagram page @_toffle 

In case of some urgency regarding travel or any other reason, please reach us via email. We will try our best to accommodate your request.

 

 

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All products are made as orders come in. We do not keep stock.

International Shipping -

International shipping is now only available for bulk orders such as for retail and stockists and upon request. 

Direct Bank Transfer payment option via SWIFT is available.

We ship Delivery Duty Paid (DDP) shipments, an import duty/vat is included in shipping charges visible at checkout. You will not be charged any additional custom duty/tax upon receiving the package. 


TIMINGS

Please note - Timings will be delayed due to COVID restrictions. Order processing is also delayed. 

 

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Orders take on average a week to make. 
Bigger orders can take longer. 

Delivery within India can take upto 7-10 days since dispatch, depending on your location. Transit delays due to weather, festivals, etc can cause further delays in rare cases. 

International deliveries can take upto 2-3 weeks since dispatch. We try to dispatch as soon as possible. 

COMMON DELAYS 

  • Orders may sometimes be delayed due to transportation issues. We try to navigate through these as fast as we can. Please reach out to the courier directly for any concerns. 
  • Courier company attempts 2 deliveries of your package. If not collected, it is returned back to us. Additional delivery charge would be payable in such cases.