FAQ
Please see our policies, timelines and other details. We are not a mass market, ready to ship brand.
Can sale items be exchanged/returned?
Sale items can be exchanged in case of size issues only. You can ship it back to us and we will provide exchange. If you are travelling, you can do so once you're back. We will not hold you against a 7 day or 10 day exchange policy.
Everything comes with a lifetime warranty. We support free repairs for product usage years.
Returns : We take returns for damaged item deliveries only! The nature of making process for most products is such, no two products are made the same. There are no returns on basis of design changes.
How long will the delivery take?
Please find delivery schedule as below :
Orders Placed b/w 28th-29th Dec 2024 : Orders shipped by 09th Jan 2025
Orders Placed b/w 29th-31st Dec 2024:
Orders shipped by 15th Jan 2025
Orders Placed b/w 31st Dec-02nd Jan 2025:
Orders shipped by 21st Jan 2025
Any priority deliveries required due to travel, please reach us at orders@toffle.in with ORDER ID in email subject for ease in communication.